Privacy Policy

Navikzaa (“we”, “our”, or “us”) is a business operations platform operated from India. This Privacy Policy explains how we collect, use, process, and protect information when businesses use our services.

1. Information We Collect

• Business contact details (name, email, phone, company name)
• Account login credentials
• Business operational data (appointments, staff data, inventory)
• End-customer data entered by our clients

2. Role as Data Processor

Navikzaa acts as a Data Processor for end-customer information stored by our clients. The business using Navikzaa remains the Data Controller and is responsible for obtaining necessary customer consents.

3. How We Use Information

• To provide and maintain our platform
• To improve system performance and security
• To provide customer support
• To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect data from unauthorized access, disclosure, or loss.

5. International Data Transfers

As we operate from India and serve clients globally, data may be processed in different jurisdictions. We take reasonable steps to ensure adequate data protection safeguards.

6. Data Retention

We retain data for as long as necessary to provide services or comply with legal obligations. Clients may request deletion of their account data.

7. User Rights

Depending on applicable laws (including GDPR for EU/UK users), individuals may request access, correction, or deletion of their data.

8. Contact

For privacy-related inquiries, contact us at: hello@navikzaa.com