BPO Plans & Pilot Opportunities
Predictable Plans for BPO Operations
Flexible evaluation plans tailored to your agent roster size and campaign requirements. Contact sales for custom pricing or pilot access.
Growth BPO
Designed for growing contact centers up to 200 agents
- Up to 200 Active Agents
- Automated Call Quality Analysis
- Automated Script Compliance Tracking
- Supervisor Risk & Flagging Queue
- Automated Agent Scorecards
- Keyword & Disclosure Verification
- Call Recording Import & Integration
- Email & Support Desk Access
Recommended
Scale BPO
Ideal for expanding contact centers up to 1,000 agents
- Everything in Growth BPO
- Up to 1,000 Active Agents
- Smart Pattern Detection (Highlight key call interactions)
- Automated Supervisor Coaching Prompts
- Agent Empathy & Tone Evaluation
- Historical QA Trend Analytics
- Custom Evaluation Guidelines
- Onboarding & Setup Specialist Support
Global Enterprise
Built for large contact center operations (1,000+ agents)
- Everything in Scale BPO
- 1,000+ Active Agents
- Custom Compliance Rules Engine
- Enterprise Security & Access Controls
- Custom AI Evaluation Guidelines
- Dedicated Technical Onboarding Support
Early Evaluation
Early BPO Pilot Program
We're inviting a limited number of BPO teams to evaluate Navikzaa in real-world QA environments. Pilot teams can explore AI-powered call analysis, automated quality scoring, compliance checks, and agent performance insights using their existing QA workflows.